IT Engineer
Key Responsibilities :
The candidate must be flexible and able to multitask across various job responsibilities.
- Troubleshooting and installation of desktop / laptop OS
- Installation of Operating System (Windows 10/11)
- Troubleshooting and installation of network printers, scanners
- Office and Business application client installation and configuration.
- Installation / configuration/archive of outlook e-mail client
- Basic knowledge of ticketing tool to assign, update and close calls in tool
- Antivirus client installation and Definition update
- Microsoft patches and service pack update on system
- Awareness of Information security policy and adherence
- Coordination with IT vendor for warranty support and call logging
- Basic Understanding of LAN network and troubleshooting
- Good communication skill verbal, email.
- Escalating IT issues to next level where necessary and keep user informed on call.
Qualifications
- Graduate (preferably computer science)
- 2 years work experience
Primary Location
- 5-B | Express Zone Towers | Patel Vanika | Western Express Highway | Goregaon (E) | Mumbai – 400097
Reports To:
-
Full-Time, 5 Days a week and 1 full Saturday working in the month
Shift Timings:
- Rotational Shift