Website Support Analyst

Posted 3 months ago
1 Open Position

Company’s Introduction :

ReachLocal India is a subsidiary of ReachLocal Inc. (USA). Our services form the backbone of the sales teams across 5 continents giving them the confidence of turnaround times and quality assurance. With our constant efforts to provide the best value to our advertisers, the team grew from less than 10 people in 2006 to 350+ employees by 2019. The company offers online marketing products and solutions in three categories: digital advertising, software, and web presence. The company operates in the United States, Canada, Australia, New Zealand, Japan, Germany, the Netherlands, Austria, Brazil, Mexico, and India.

In August 2016, ReachLocal was acquired by Gannett Co. Inc. (NYSE: GCI). Gannett is the largest local newspaper company in the United States. Gannett’s local daily brands plus the iconic USA TODAY reach a digital audience of nearly 140 million each month.

In November 2019, Gannett was acquired by New Media Investment Group, operations continue under the Gannett name. This acquisition makes the combined company the largest newspaper publisher in the United States.

ReachLocal is the go-to destination for anyone looking for a career in digital marketing in Mumbai, India.

Role and responsibility :

  • This role interfaces with internal and external customers and supports teams in our international offices
  • Create high quality content from existing websites
  • Usage of appropriate WordPress template / module
  • Implement and manage basic Search Engine Optimization (SEO) activities
  • Proactively provide strategic recommendations applicable to clients’ business models, expectations, and goals
  • Proof reading the content that is ported to new site and making sure it goes with the flow
  • Participate and contribute in calls with International teams, operational team meets & training sessions
  • Work effectively with an extended global team
  • Complete adhoc tasks and projects as needed
  • The candidate must be flexible and able to multitask across a variety of job duties

Desired Candidate should display the following behavior/competencies :

  • Ability to prioritize workload and meet strict deadlines.
  • Ability to quickly learn and adjust to integrate new processes and products as needed
  • Focused and detail-oriented
  • Adaptability / Ability to Multi-Task
  • Good communication skills (written & spoken)
  • Good MS Office Skills / Presentation Skills
  • Open to Feedback & Suggestions

Technical Skills :

  • Basic experience working with WordPress
  • Basic computer skills
  • Knowledge of content porting / writing
  • Good communication skills

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