2. The Personal Information We Collect
(i) ‘Personal Information’ means any information relating to the Data Provider which, either directly or indirectly, in combination with other information available or likely to be available with RL India, is capable of identifying such Data Provider and includes Sensitive Personal Data (as defined below) of the Data Provider
(ii) ‘Sensitive Personal Data’ of a Data Provider means such personal data or information of a Data Provider which consists of information relating to:-
(b) financial information such as Bank account or credit card or debit card or other payment instrument details;
(c) physical, physiological and mental health condition;
(d) sexual orientation;
(e) medical records and history;
(f) biometric information;
(g) any detail relating to the above clauses as provided to RL India for providing service; and
(h) any of the information received under the above clauses by RL India for processing, stored or processed under lawful contract or otherwise:
names, e-mail and residence addresses, telephone numbers, photographs, educational qualifications, details of relatives, all employment-related and compensation-related information, government-issued identification numbers, and any other related information.
Further, typically the Sensitive Personal Data collected by RL India includes financial and medical information of the Data Providers].
2.3. It is clarified that RL India may either directly procure, handle, manage, store, process, protect and transmit the Personal Information of the Data Provider or may authorize certain third party entities, persons and/ or agencies to do so on its behalf (including authorized sub-contractors, consultants and/or representatives of such persons) (“Authorised Persons”).
2.4. At the time of or prior to the collection of information including Personal Information by RL India or any Authorised Persons, the Data Provider has the right to not provide such information to RL India or any of the Authorized Persons. Further, the Data Provider, at any time subsequent to providing the information, also has the option to withdraw his/her consent given earlier to RL India or any Authorised Persons. The decision to not provide the information including any Personal Information or withdrawal of consent later shall be given in writing by the Data Provider to RL India or the Authorised Persons (as the case may be) and to the extent possible accompanied by reasons. [It is clarified that where a Data Provider chooses not to provide RL India or any Authorised Persons, the permission to collect, use or disclose such information or later on withdraws the consent for usage of such information including Personal Information so collected, RL India may not have sufficient information about the Data Provider to be able to offer or continue his/her employment with the company or to provide him/ her with the employee benefits under law and company’s internal policy. In such cases RL India reserves the right¸ at its sole discretion, to not offer employment to the Data Provider and/or withdraw his/her employment offer and/or terminate the Data Provider’s employment with the company and/or discontinue all or part of his/ her employment benefits and/or take any other action that RL India may decide in this regard.]
3. Use of Personal Information
4. Retention of Personal Information
4.1. Except as reasonably required or otherwise permitted or required by applicable law or regulatory requirements, RL India endeavors to retain the Data Provider’s Sensitive Personal Data only for as long as it believes is necessary to fulfill the purposes for which such information was collected (including, for the purpose of meeting any legal, administrative, accounting, regulatory or other reporting requirements or obligations). This information is safeguarded against inappropriate access and disclosure, as provided in paragraph 6 below.
5. Disclosing Personal Information
5.2. RL India and its Authorised Persons may share and transfer Data Providers’ Personal Information with RL India’s affiliated companies worldwide for compliance, risk management and operational purposes and with other Authorized Persons such as those providing professional, legal, accounting or other advice or services, including any third party agencies that perform background checks on a Data Provider. RL India may also disclose and transfer the Sensitive Personal Data to any other third party pursuant to the Data Provider’s express consent. Third parties are required to maintain strict standards of confidentiality for dealing in such Personal Information and to use it only in the course of providing services to RL India, in the manner and for the limited purposes authorized by RL India. Third parties receiving the Sensitive Personal Data under any of the circumstances described above are required to not disclose or disseminate such information further.
5.3. Notwithstanding the above and subject to applicable law, the Personal Information of the Data Providers may be shared, without their prior consent, with government agencies mandated under the law to obtain information including Sensitive Personal Data for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences. RL India may also disclose Personal Information to any third party pursuant to an order under the law in force, for instance, when responding to summons or similar legal process, to protect against fraud and to otherwise co-operate with law enforcement or regulatory authorities.
6. Information Security Practices and Procedures
6.1. RL India endeavors to maintain physical, technical and procedural safeguards that are appropriate to protect the Data Provider’s information against loss, misuse, copying, damage or modification and unauthorized access or disclosure.
7. Access to Personal Information
7.1. To receive a copy of the information in the company’s records, or to provide instructions to RL India on correcting or updating the Personal Information maintained by it, the Data Provider can send an e-mail to RL India at [email protected]. The Data Provider is entitled to review the information provided by him/ her or on his/ her behalf and ensure that any inaccurate or deficient Personal Information is immediately corrected.
www.reachservices.co.in for the most updated versionis policy.