- April 4, 2022
- Posted by: HR RL India
Company’s Introduction :
ReachLocal India is a part of a global brand Gannett which owns USA Today Network (North America’s largest selling newspaper). Our services form the backbone of the sales teams giving them the confidence of turnaround times and quality assurance. With our consistent efforts to provide the best value to our advertisers, our India team has grown from less than 10 people in 2006 to 450+ employees in 2021. ReachLocal offers online marketing products and solutions in three categories: digital advertising, software, and web presence. We operate in the United States, Canada, Australia, New Zealand, UK, and India.
Gannett Co., Inc (NYSE: GCI) is a subscription-led and digitally focused media and marketing solutions company committed to empowering communities to thrive. Our current portfolio of media assets includes USA TODAY, local media organizations in 46 states in the US, and Newsquest a wholly-owned subsidiary operating in the United Kingdom with more than 120 local news media brands.
- Monitor, track & assign work based on team member capabilities & skills
- Communicate with internal team members on process changes & team performance
- Maintain daily & monthly reports and timely communicate with all leaders & team
- Prioritize work effectively in order to meet SLA
- Work closely with Operations & Training teams to drive continuous improvement initiatives
- Develop, implement and review operational policies and procedures
- Anticipate and track operational as well as tactical risks and providing strategic solutions
- Oversee and report weekly, monthly, quarterly, and annual metrics
- Identify trends and assess opportunities to improve processes and execution
- Manage career progression of team members
- Collaborate with Global as well as Local support teams to ensure seamless business execution, reinforce positive morale, and uphold company values
Key Skills :
- Inspired leadership and managerial skills
- Data analysis and strategy design
- Ability to prioritize workload and meet strict deadlines
- Ability to quickly learn and adjust to integrate new processes and products as needed
- Empathy, listening skills, Communication, Obstacle removal, process training needs assessment
Key Attributes :
- Even-tempered, Organized and detail-oriented, Focused, Honesty in communication efforts, Fair.
- Ability to motivate people; responsible attitude; accuracy with record keeping.
- Strive for excellence always and balance confidence with caution.
Qualifications & Skills :
- Bachelor’s or Master’s degree in operations management, business administration, or related field.
- 15+ years of overall experience with a minimum of 7 years of proven experience in an operations management position.
- Strong Analytical skill
- Superior communication and presentation skills
- Goregaon East, Mumbai – India
Shift Timing :
- 2:00 pm – 11:00 pm (Afternoon Shift – Monday To Friday) including 1 Saturday working in a month